View Full Version : Server Down - Support Contacted


[FU2]InYourEye
The server has been down for the last 1/2 hour or so...not sure why. I have a request into support and expect we'll be back online soon.

Flitch
Yea, i tried to restart it but it would do nothing and just look a the curren page i was already at.... glad your on it Eye!

[FU2]InYourEye
It's starting to piss me off...

Down 10 + hours at this point. That's the longest stretch of downtime since we've had the server:mad:

Black
She's a witch! Burn her!

OweN
:( i miss it

Mr.
Server seems to be back up again. ~2pm EST.

[FU2]InYourEye
Yep. They had to send someone on sight.

[FU2]InYourEye
The server went down again a few minutes ago and support has been contacted.

11:15 CST.

cg_
bummer that sucks

cg_
any update? it went to get on and i see its still down

[FU2]InYourEye
It's being worked on - should be back up late tonight/early tomorrow if all goes well...

[FU2]Gnome of Death
FYI, it was down last night also, maybe like 11pm or so

[FU2]InYourEye
Gnome of Death']FYI, it was down last night also, maybe like 11pm or so

It was down before that...see the opening post in this thread:D

[FU2]InYourEye
Hoping to get back online today. Last message from host:

I have a urgent status in for a recyle on this box. Once it comes online I am going to boot you backup and immediatly start finsihing up the server moves. Once the servers are placed on a new box there will be about a temp 5 minutes of downtime. What I may do is try and wait till late at night to complete the move unless the box goes offline again then I would do it at that time.

I've contacted them again this morning requesting a status update.

SleepeR
And all this time I was thinking I was typing the wrong IP address :o

[FU2]InYourEye
lol, nope, it's just one of those things. Our host is pretty good about staying on top of this stuff. Afterall, they have to issue a credit for the downtime:)

Dell_Grunt
Yeah but the credit doesn't do a damn thing for my JONESIES!!!!

Sad but last night I created my own server and played with bots. I tagged them FU2 just cause I missed the server lol

Dell_Grunt
You guys could come play at my server!!

LaFF!!

Then you would see what it's like to have a 300 to 1727 ping lol

cg_
So have they figured out whats going on? I'm assuming that quote you posted was from the vendor? Sounds like they are going to move it to a new box?

[FU2]InYourEye
From the host:


Last Update:
UPDATE: Sunday 6:30AM EST

We worked with Technicians for a long time last night and we swapped out all the parts we had available and we have found out early this morning that its actually a OS Problem. The error we found in the event viewer is actually a problem with a Windows Security update that did not update properly. Now we can get into the box locally but it will not ping online at this time. So we have scheduled a OS Reinstall for today and I have this on the most Urgent Request possible. I have put this in with both my contractor and Equinex directly as we know it needs to be put online immediatly but with today being sunday and Mothers Day it may take a little longer then desired. Now since it did not come online and was not pingable I could not move the server folders like I wanted to. So this is the reason for the additional downtime and delay.

They said they could move us to a new server right now but we lose all our data and would have to reconfigure everything. No thanks, I'll wait until things get back online later this evening.

[FU2]InYourEye
The server is back:D

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